Customer Experiences

Reviews

Hear from our delighted fragrance lovers.

The oud perfume’s longevity amazed me—lasting all day without overpowering. Packaging felt truly luxurious.

Lina M.

Toronto

Customer service was exceptional, helping me choose the perfect musk fragrance. The scent’s projection is just right.

Evan K.

Vancouver

★★★★★

★★★★★

FAQs

Are your perfumes long-lasting?

Yes, our fragrances are indeed crafted for enduring wear.

We incorporate rich, concentrated oils so you can enjoy a dynamic aroma that remains perceptible all day long.

Of course, individual longevity can differ somewhat based on personal skin chemistry, but our creations are consistently formulated to make a memorable impact.

Do you offer alcohol-free options?

Most of our fragrances are alcohol free. We develop our scents with an oil-based formulation, which provides a smoother, more skin-friendly application while ensuring impressive longevity and a rich depth of aroma.

This also makes them an excellent option for those who prefer a gentler alternative, avoiding the drying effects often associated with alcohol-based perfumes.

How fast is Canadian shipping?

We provide efficient and dependable delivery services throughout Canada. Our team typically prepares your order for shipment within one to two business days. Most packages usually reach their destination within three to five business days, although delivery times can vary depending on your specific province. You will be provided with complete tracking information as soon as your order has been dispatched.

Can I return a fragrance?

Due to hygiene and safety reasons, we cannot accept returns on opened fragrances. However, if your order arrives damaged, incorrect, or defective, we will gladly replace it or offer a resolution.

If you have any concerns with your order, please contact us within 7 days of delivery and we’ll make it right.

Are your perfumes unisex?

Yes, all our fragrances are designed to be gender-neutral. We create each scent to be chosen purely by individual preference, not limited by gender. By blending notes like oud, musk, woods, and subtle sweet aromas, we aim to suit a wide variety of tastes. Ultimately, scent is about personal expression, not adherence to conventions.

Why it lasts longer?

We use a higher concentration of premium fragrance oils and carefully layered compositions to ensure long-lasting performance. Each scent is designed to evolve on the skin and remain noticeable throughout the day.

@theoudandmuskshop